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patriciajones2013
Member Since: 27th May 2013
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Patricia is a full-time CRM consultant at ConvergeHub and part-time blogger. She has earned herself quite a fame as a specialist and a market expert in small business CRM software platforms. In the last five years, she has worked with various entrepreneurs to help them move their businesses to cloud. Her expertise lies in offering cloud based CRM consultation, easy to use CRM customization, and Salesforce alternative CRM integration solutions to small businesses. For last five years, she is engaged in building ConvergeHub, positioning it as the #1 Converged CRM for SMB.

patriciajones2013
CRM Consultant ConvergeHub.com
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28th Aug 2015

The Changed Role of CRM: Sales, Marketing, Customer Service, Social Media and Project Management

C-R-M: clearly dominates the worldwide software market today! But what had led to this high demand of CRM? What is it that compels Fortune...
Blog
1st Jul 2015

Five Interesting Marketing Developments to watch out for in the coming months

The fundamentals of marketing have changed. With business landscape evolving at a tremendous pace, experts predict multiple BIG Things to...
Blog
19th Jun 2015

Dis-engaged leads lying dormant in your sales pipeline?

Engaging with prospects and leads tops the list of every business' objective. However lead engagement can have its own phase of highs and...
Blog
8th Jun 2015

Investing in a CRM solution? Wait...and first read these 9 pointers

In the plan of getting a CRM for your business? Good decision! Experts have advocated and several case studies bear testament to the fact...
Blog
8th Apr 2015

How you can use the CRM to improve your Customer Service?

There’s a fraction of companies who operate by the rule that customers are dependent on them, when in reality, it’s the other way around...
Blog
14th Oct 2014

Marketing the website is Marketing the company

The importance of internet can be felt in every corner of the world these days. How it has changed life, transformed long processes into...
Blog
12th Sep 2014

Your lifetime guide to a better Customer Service

“I’ve learned that people will forget what you said, people will forget what you did but people will never forget how you made them feel...
Blog
23rd Aug 2014

Why you need to quit standalone business applications now

Small and medium-sized businesses (SMBs) hold an important role in the world’s economy. They have a strong potential to grow and outsmart...
Blog
5th Aug 2014

How Converge Enterprise CRM made it the second time into CRM Idol competition

For a brief introduction of CRM Idol: Paul Greenberg, a veteran CRM expert is the name behind CRM Idol. Popularly known as the Father of...
Blog
29th Jul 2014

UK government takes a major step towards Internet of Things

The U.K. Prime Minister has announced a whopping £45 million funding for research on Internet of Things (IoT). This funding (put up by the...
Blog
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