LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Paul Greenberg and Brent Leary
Paul and Brent
Member Since: 7th Jun 2021
Paul Greenberg and Brent Leary
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
12th May 2022

SAP Sapphire 2022: Strong on sustainability - but CX is sidelined once more

SAP Sapphire 2022 kicked off this week in Orlando, with the software giant's signature event set to travel to nine cities around the globe...
CRM
17th Aug 2021

Will Salesforce+ be a Netflix for businesses?

Brent Leary : What exactly is Salesforce+? Colin Fleming : All of us at Salesforce spent a long time building up the events portfolio that...
CRM
4th Aug 2021

Executive roundtable: The case for doing good in business

Hosted by Paul Greenberg and Brent Leary, this executive roundtable examines the role of corporate social responsibility, exploring the...
CRM
7th Jul 2021

Executive roundtable: Aligning your front office and back office for better CX

Hosted by Paul Greenberg and Brent Leary, this executive roundtable examines the important role that the back office plays in customer...
Engagement
29th Jun 2021

Executive roundtable: What is the role of customer data privacy in CX?

Hosted by Paul Greenberg and Brent Leary, this executive roundtable examines the role of customer data privacy in the customer experience,...
Data
22nd Jun 2021

Executive roundtable: How CRM vendors are improving empathy

Hosted by Paul Greenberg and Brent Leary, this executive roundtable examines the importance of empathy in customer interactions - and how...
Engagement

Most read this week

Technology
20th Jul 1999

Siebel tap into SAP

by
MyCustomer Newsdesk
MyCustomer.com

Trending

Technology
20th Jul 1999

Siebel tap into SAP

by
MyCustomer Newsdesk
Voice of the Customer
11th Aug 2015

Four in ten businesses “outgrow” their CRM

by
Chris Ward
Strategy
12th May 2004

FPDSavills Upgrades to Pivotal 5

by
MyCustomer Newsdesk

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift