Paul Greenberg and Brent Leary
Member Since: 7th Jun 2021
12th May 2022
SAP Sapphire 2022: Strong on sustainability - but CX is sidelined once more
SAP Sapphire 2022 kicked off this week in Orlando, with the software giant's signature event set to travel to nine cities around the globe...
CRM
17th Aug 2021
Will Salesforce+ be a Netflix for businesses?
Brent Leary : What exactly is Salesforce+? Colin Fleming : All of us at Salesforce spent a long time building up the events portfolio that...
CRM
4th Aug 2021
Executive roundtable: The case for doing good in business
Hosted by Paul Greenberg and Brent Leary, this executive roundtable examines the role of corporate social responsibility, exploring the...
CRM
7th Jul 2021
Executive roundtable: Aligning your front office and back office for better CX
Hosted by Paul Greenberg and Brent Leary, this executive roundtable examines the important role that the back office plays in customer...
Engagement
29th Jun 2021
Executive roundtable: What is the role of customer data privacy in CX?
Hosted by Paul Greenberg and Brent Leary, this executive roundtable examines the role of customer data privacy in the customer experience,...
Data
22nd Jun 2021
Executive roundtable: How CRM vendors are improving empathy
Hosted by Paul Greenberg and Brent Leary, this executive roundtable examines the importance of empathy in customer interactions - and how...
Engagement