LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryIndustry news
CX Leader of the Year
Blog
Subscribe to Newsletter
Peter Millar
Seo
Member Since: 10th Apr 2017
Blogger

Peter Millar is a Co-founder of DMcropCX, digital marketing firm, based in the Atlanta area. An innovative executive, marketing expert and educator, he  has over 15 years in marketing, brand and management consulting.

Peter Millar
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
1st Sep 2017

Traditional and digital mix for better CX

Customers generally grade their experiences with a brand based on their satisfaction with the brand. Successful businesses have one thing...
Blog
31st Aug 2017

Top 4 tips to personalize customers experience

Personalizing customer experience is easy when they step into your physical shops. First, the shop is branded; your sales team has also...
Blog
25th Jul 2017

How data privacy affects customer experience

Two distinctive trends are seemingly becoming prominent in the industry and change the way the industry does business. These two trends...
Blog
13th Jul 2017

Outstanding tips to improve customer relations

There are various ways to execute an aggressive marketing plan; many companies have adopted these methods to win over customers. The...
Blog
10th Jul 2017

Genius ecommerce marketing tactics

The life of an entrepreneur is very interesting, especially if you choose to launch and run your own e-commerce website. This will require...
Blog
8th Jul 2017

Smart tips to improve customer experience with UI

If you are one of those entrepreneurs who spent a lot of resources trying to figure out how to improve your E-commerce sales, you might...
Blog
4th Jul 2017

Top customer service tips to satisfy your clients

Your business sales might be experiencing a decline due to poor customer service. It is important for businesses to know if their customers...
Blog
2nd Jul 2017

6 tips to improve customer retention and loyalty

Every business will be immensely successful if it can attract new customers and retain the loyalty of the existing customer all through the...
Blog
30th Jun 2017

Customer service enhancement in the IT industry

The general perception about customer service in the technology industry is that you have to do a lot of personal research and trials using...
Blog
20th Jun 2017

The impact of verified customer reviews

A deeply researched study conducted by the Pew Research Center to cover its end of year Online Shopping and E-Commerce sector reports...
Blog
  • Show more

Most read this week

Four best practices for the future contact centre

Contact centres
28th May 2020
Phone best practice

Trending

Four best practices for the future contact centre

Contact centres
28th May 2020

The power of ideas that don't make sense

Engagement
29th May 2020

9 sample customer journey maps to learn from

Engagement
30th Jul 2018

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2020 Sift
Sift