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Peter R-J
Peter Rivett-Jones - Relevanz
Member Since: 13th Jun 2022
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I'm a hand-on marketer who has a passion for the strategic development of CRM and data-driven marketing. I have worked with many blue-chip clients including Barclays, ASDA, NHS, Unilever, Toyota, Matalan, CBI & The Card Factory. I have worked in, run, owned and sold marketing agencies before co-founding Relevanz.
I help clients understand more about their customers and prospects by making sense of their data, developing customer insight and creating relevant customer experiences and relationship strategies.
I help clients clients develop relevance-led customer communication plans that create emotional bonds with brands, increase ROI and improve retention & loyalty.
I have vast experience in CRM & data-driven marketing and all their touch-points. I champion simplicity, turning the complexity of data into insight and strategies that make sense and perform - all delivered in a language you can relate to.

Peter R-J
Co-Founder Relevanz
  • Blog posts
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27th Jun 2022

Pareto says not all customers are equal

The 80:20 rule, also known as the Pareto principle, has been around for decades from a marketing perspective. It still remains one of the...
Blog
16th Jun 2022

When is a customer not a customer?

If a customer doesn’t repeat purchase then they're not really your customer and they belong to someone else. Imagine a world where the...
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