Resources
Events & webinars
CX Leader of the Year
Subscribe to Newsletter
Login
Register
Subscribe to Newsletter
Login
Register
Marketing
Sub-categories
Strategy
Technology
Data
Technology
3 big brands that nailed digital transformation
Data
What Oracle & Salesforce news means for marketers
Data
Sponsored
Are you delivering personalised experiences?
Sales
Sub-categories
Sales performance
CRM
Ecommerce
Sales performance
How to deal with difficult customers
CRM
The 2019 CRM buyer's guide
CRM
Five differences between CDP and CRM
Service
Sub-categories
Management
Contact centres
Channels
Channels
Why customer channel preferences aren't clear cut
Management
Is customer journey management now mainsteam?
Channels
Which chatbot works best for your business?
Customer experience
Sub-categories
Engagement
Voice of the Customer
Loyalty
Engagement
Do you need a chief reputation officer?
Engagement
Sponsored
Final applications in for CX Leader of the Year
Loyalty
Why your company isn't structured for CX
Community
Sub-categories
Blogs
Discuss
Industry insights
Social selling
Current Malpractice Limits Social Selling's Chance
Customer experience management
Modernise Employee Engagement in 3 Simple Steps
Contact centres
How to enable great conversations
Hot topics
Sub-categories
Contact centres
Customer emotion
Chatbots
Contact centres
How to enable great conversations
Contact centres
Why customer channel preferences aren't clear cut
Be empowered - read our content
More
Resources
About MyCustomer
About SIFT
Advertise on MyCustomer
Terms of use
Privacy policy
Contact us
Got a question?
Search
Enter your keywords
Enter your keywords
Resources
Events & webinars
CX Leader of the Year
Phil_Andrews
Member Since: 16th Oct 2017
Blogger
Connect
LinkedIn
Website
Phil_Andrews
Executive Chairman
Ignition D4
Blog posts
Discussions
Discussion replies
Comments
23rd Nov 2017
Why we welcome the GDPR
On the 25th of May 2018, the General Data Protection Regulation (GDPR) will come into effect. Worryingly, a recent World Federation of...
Blog
30th Oct 2017
Data analysis must mature to meet real-time needs
Using historical information to predict future intent no longer cuts it in a world awash with real-time customer data. Offering relevant,...
Blog
