LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryIndustry news
CX Leader of the Year
Sessions
On Demand
Blog
Subscribe to Newsletter
Phillip Adcock
Phillip Adcock
Member Since: 28th Sep 2016
Blogger
Twitter
LinkedIn
Website
Phillip Adcock
Shopping Behaviour Xplained Ltd
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments

My answers

This user has not written any comments yet.

Most read this week

Loyalty
26th Jan 2022

When should staff apologise to a customer?

by
Jeremy Watkin
Any Answers comment Icon 1
Apologise

Trending

Loyalty
26th Jan 2022

When should staff apologise to a customer?

by
Jeremy Watkin
Any Answers comment Icon 1
Management
25th Jan 2022

Customer service complaints at record high

by
Chris Ward

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift