piyush Gupta

Member Since: 13th Sep 2019

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piyush Gupta

Customer Experience Manager SurveySensum

11th Feb 2020

If you are sending out a Net Promoter Score survey for the first time, your expectations can get the better of you. It is normal to expect...

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30th Jan 2020

Getting the boss to say ‘ Yes’ to anything is a battle of its own . Day in and day out, they spend their time analyzing the pros and cons...

Blog

13th Jan 2020

In its first year of operations, In 1886 , Coca-Cola managed to sell an average of nine bottles per day. Today, the brand sells an average...

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6th Jan 2020

Did you know that Tesla’s Net Promoter Score is a whopping 96! Net Promoter Score (NPS) measures the willingness of a customer to recommend...

Blog

26th Dec 2019

I recently had a bad delivery experience with a food aggregator and like any irate customer, I let the live agent know about the same. They...

Blog

18th Nov 2019

Having a low NPS score can be discouraging for the business. You can increase the NPS score by making a series of consistent efforts. Here’...

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