PV Kannan

Member Since: 17th Jan 2019

Bio

Founder/CEO of [24]7.ai, with a demonstrated history of creating well scaled profitable companies that have a strong purpose.

Strong business development professional skilled in Sales, Customer Service + Customer Acquisition Enterprise Software, Customer Relationship Management (CRM), Go-to-market Strategy, and Strategic Partnerships.

PV Kannan

CEO

[24]7.ai

1st Feb 2019

Three chatbot fails and what they teach us about customer service

Though they’ve come a long way in recent years, like their human counterparts, it's fair to say chatbots are still not perfect. Sometimes...

Channels

18th Jan 2019

10 developments we can expect from artificial intelligence

From emotional bots to hyper-personalised customer experiences, here's 10 ways we can expect artificial intelligence to affect businesses...

Technology

24th Oct 2018

When AI and emotion collide, consumers and brands win

For thousands of years, consumers and businesses only interacted in person, and it was easy to understand the emotions of customers. If you...

Technology