Resources
Events & webinars
CX Leader of the Year
Subscribe to Newsletter
Login
Register
Subscribe to Newsletter
Login
Register
Marketing
Sub-categories
Strategy
Technology
Data
Technology
3 big brands that nailed digital transformation
Data
What Oracle & Salesforce news means for marketers
Data
Sponsored
Are you delivering personalised experiences?
Sales
Sub-categories
Sales performance
CRM
Ecommerce
Sales performance
How to deal with difficult customers
CRM
The 2019 CRM buyer's guide
CRM
Five differences between CDP and CRM
Service
Sub-categories
Management
Contact centres
Channels
Channels
Why customer channel preferences aren't clear cut
Management
Is customer journey management now mainsteam?
Channels
Which chatbot works best for your business?
Customer experience
Sub-categories
Engagement
Voice of the Customer
Loyalty
Engagement
Do you need a chief reputation officer?
Engagement
Sponsored
Final applications in for CX Leader of the Year
Loyalty
Why your company isn't structured for CX
Community
Sub-categories
Blogs
Discuss
Industry insights
Customer satisfaction
How to Improve Quality of Your Customer Service
Social selling
Current Malpractice Limits Social Selling's Chance
Customer experience management
Modernise Employee Engagement in 3 Simple Steps
Hot topics
Sub-categories
Contact centres
Customer emotion
Chatbots
Contact centres
How to enable great conversations
Contact centres
Why customer channel preferences aren't clear cut
Be empowered - read our content
More
Resources
About MyCustomer
About SIFT
Advertise on MyCustomer
Terms of use
Privacy policy
Contact us
Got a question?
Search
Enter your keywords
Enter your keywords
Resources
Events & webinars
CX Leader of the Year
Rachel Aldighieri
Member Since: 22nd Sep 2016
Connect
Twitter
Website
Rachel Aldighieri
MD
DMA
Articles
Blog posts
Discussions
Discussion replies
Comments
17th May 2018
Persuasion in the GDPR era: Six tips on changing attitudes to data-sharing
As we move forward into the GDPR era, changing and more nuanced consumer attitudes will be a potent force that the marketers will have to...
Data
