LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2022
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Reidac
Member Since: 22nd Jun 2004
Blogger
Reidac
Managing Director Matrix Business Coaching
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
This user has not written any posts yet.

Most read this week

Technology
3rd Aug 2001

Uncommunicative IT suppliers get thumbs down...

by
MyCustomer Newsdesk
MyCustomer.com

Trending

Technology
3rd Aug 2001

Uncommunicative IT suppliers get thumbs down...

by
MyCustomer Newsdesk
Engagement
17th Mar 2023

Revealed: The 5 factors harming agent experience

by
Nicole Kyle
Any Answers comment Icon 1
Management
17th Feb 2014

What can luxury brands teach us about service

by
Helen McCall

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift