Remy Claret

Member Since: 21st Mar 2017
Blogger
Remy Claret has over 15 years of experience in Customer Experience Management. He has worked in a variety of strategic roles in his career including Product Marketing, Sales Engineering and Business Consulting. Prior to joining Product Marketing in 2013, Remy led the Sales Engineering teams for Southern Europe and French speaking Africa. Remy previously worked for Atos, Schlumberger and Sema, where he was the Consulting Director on Customer Experience Transformation programs for major accounts. He holds a Master’s degree in engineering from the French National Institute of Telecommunications as well as a Master’s degree in Marketing and Sales from the Sorbonne Graduate Business School.
Product Marketing Director Genesys
31st May 2017
Business analyst have found that it generally takes more effort and expense to gain new customers than to retain existing ones. So, it...
Blog
25th Apr 2017
To better understand omnichannel, let’s quickly define two other descriptors of customer experiences: multichannel and multimodal customer...
Blog
6th Apr 2017
It was an epic date to witness—Wednesday, October 21st, 2015—Marty McFly and Emmett “Doc” Brown arriving in a time-traveling DeLorean from...
Blog
5th Apr 2017
It was an epic date to witness—Wednesday, October 21st, 2015—Marty McFly and Emmett “Doc” Brown will be arriving in a time-traveling...
Blog