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Richard Lack
richard lack
Member Since: 28th Nov 2015
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Richard Lack
Managing Director EMEA, Gigya
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21st Dec 2015

Top tips for getting customer authentication right

“89% of consumers began doing business with a competitor following a poor customer experience”, according to Oracle’s Customer Experience...
Data
13th Oct 2015

What are the three fatal flaws of third-party data?

With consumer data pouring in across mobile, social, email and wearables — just to name a few of today’s consumer channels — it can be...
Data
30th Jun 2015

See customers, not data: How to better manage your marketing data

Big Data really is about having insights and making an impact on your business. If you aren’t taking advantage of the data you’re...
Data

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