Login
Sign up
Subscribe to Newsletter
Search
Search
Menu
Marketing
Strategy
Technology
Data
Sales
Sales performance
CRM
Ecommerce
Service
Management
Contact centres
Channels
Customer Experience
Engagement
Loyalty
Voice of the Customer
Resources
Whitepapers & research
Podcasts
Glossary
Brand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Search
Search
Subscribe to Newsletter
Rob Allman
Member Since: 1st Apr 2019
Rob Allman
Group Senior Vice President, CX Dimension Data
Articles
Blog posts
Discussions
Discussion replies
Comments
14th May 2019
Research reveals the CX 'disconnect' damaging brands - and how it can be solved
New research indicates that organisations are undermining their investment in the customer experience with strategic shortcomings...
Engagement