Rob Thomas
Member Since: 30th Jul 2015
Columnist
Rob lives and breathes Digital Marketing, Marketing Automation, Social Selling, Mobile Marketing and Reputation Management. Rob is a professional speaker who regularly speaks in North America and across the EMEA Region., an author (Digital Minds: 12 Things Every Business Needs to Know About Digital Marketing) and regular contributor to MyCustomer and the UK Marketing Network.
He’ll show you how to enhance and protect your reputation, whilst generating increased sales, reduced costs and improved customer acquisition and retention. Recognised as an expert in reputation management, digital and mobile marketing, In addition to consultation services, including the “12 step process to achieve Social Proficiency” programme, Rob also coaches, trains and provides implementation services to help business owners, organisational leaders and their teams. Rob is also a Fellow of the Institute of Sales & Marketing Management. If you want/need Rob to speak at one of your events please contact him directly on his personal mobile 07788916505 or email him at [email protected]Video of Rob shot at our most recent Digital Summit in the UK
My discussion replies
A great selection thanks. I agree with most of them except the "No customer can be worse than no customer"!
I think it's important (at least in consultancy) to choose your customers/clients carefully. Life is too short to have one customer sucking the life out of you and taking a disproportionate amount of your time vs your other clients who deserve your attention.
A great client/customer - supplier relationship should feel more like a 'partnership' - with a vested interest in each others mutual success - what do you think?
Rusty Nail - love it!! Come on guys there must be more to inspire us all during this cold, wet January!
I think it's fresh and new and definitely intuitive. Like all refreshes it will take ma while to get used to, but my initial impressions are good and I look forward to checking in with the new content daily. Well done the MyCustomer team