Sabine Groven
Member Since: 12th May 2023
Editor MyCustomer
26th Jun 2023
James Scutt: CX Leader of the Year "is a great career builder"
It's that time of year when we invite CX leaders to share their outstanding work from the past 12 months. With the deadline of June 29th...
Engagement
22nd Jun 2023
There's one week left to enter CX Leader of the Year 2023
There’s only one week left to submit your entry for CX Leader of the Year. This prestigious annual award recognises and celebrates the...
Engagement
16th Jun 2023
Gen Z customers would rather ghost you than complain
Consumers from various demographics have a common expectation: they want a service and support experience that offers relevant information...
Loyalty
7th Jun 2023
Share your thoughts on events: Take our readership survey
After a speedy recovery post-pandemic, in-person events are back in full swing. We have been fortunate enough to meet with some of you at...
Engagement
26th May 2023
Reasons to enter CX Leader of the Year
Every year, we invite CX leaders from around the globe to showcase the work they’ve undertaken in their role over the past 12 months -...
Engagement