LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Saima Alibhai
Member Since: 25th May 2016
Blogger

Saima Alibhai has over 10 years of experience in the marketing technology industry, working alongside clients internationally in the UK, Europe and Latin America.

Saima Alibhai
Practice Manager - Professional Services Bronto Software
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
23rd Jun 2017

Steps to Improving the Online Shopping Experience

Online spending in Britain has jumped by more than one quarter in the past two years, according to new research from the UK Cards...
Blog
20th Apr 2017

Three ways to capitalise on convenience culture

“For the time-poor consumer, convenience is the new luxury.” Thus spoke Estée Lauder president Chris Good when talking about his company’s...
Blog
8th Feb 2017

Global expansion: three key tactics for success

With Brexit’s uncertain impact looming in the background, many UK retail brands are playing it safe regarding international expansion. Not...
Blog
3rd Jan 2017

How to keep your customers coming back in 2017

While Black Friday sales were up 2.3% year-on-year, interest in the promotion – at least in the UK – appears to be waning. It’s a sharp...
Blog
9th Nov 2016

What can marketers learn from Ted Baker’s success?

The retail landscape in late 2016 is as competitive as it has ever been, and with Brexit weakening the pound and raising consumers’ costs...
Blog
4th Oct 2016

Must-Haves for Customer Retention

A long-standing challenge commerce marketers face is knowing where to focus their marketing budget – customer retention or acquisition? The...
Blog
3rd Aug 2016

What Retailers Can Learn About International Expansion From ASOS

The impressive growth of online fashion retailer ASOS across the globe demonstrates the consumer appetite for fresh retail brands, as well...
Blog
6th Jul 2016

Retailer’s Top Commerce Marketing Tactics Unveiled

Hyper-personalisation. Multi-touch campaigns. Automated intelligence. The revenue opportunities for commerce marketing continue to grow as...
Blog
26th May 2016

Three Key Commerce Trends to Watch

A recent report revealed that a third of consumers find shopping to be much less enjoyable than five years ago. With 70% of the respondents...
Blog

Most read this week

Voice of the Customer
30th Jun 2022

NPS is still the best CX metric we have!

by
Maurice Fitzgerald
first place

Trending

Ecommerce
1st Jul 2022

Will Amazon have a customer experience crisis?

by
Rhys Fisher
Voice of the Customer
30th Jun 2022

NPS is still the best CX metric we have!

by
Maurice Fitzgerald
Engagement
28th Jun 2022

How Primark's digital shift could harm its CX

by
Neil Davey
Any Answers comment Icon 2

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift