Member Since: 3rd Dec 2015
Sam Makad is marketing consultants and growth hacker. He is passionate to share knowledge on customer service technology, digital marketing, and mobile app.
8th May 2018
Co-browsing is one of the best customer-centric technology. It helps business to solve issues, problems without knowing much knowledge. With co-browsing, you can explain customer about your product or service, give a demo or even solve the problem in real-time.
Take a look at our Acquire co-browsing https://acquire.io/co-browsing/
27th Apr 2018
I think an organization needs customer-centric technology to overcome these problems. Providing satisfactory customer service is not an easy job, it required lots of dedication, efforts, and resources. Implementing customer-centric technology like pro-active chat, co-browsing can fill this gap. You could check