Member Since: 3rd Dec 2009
Sampson Lee founded Global CEM and invented the branded customer experience management methodology (Branded CEM Method) that was first licensed in Belgium and the Netherlands. With content based on Lee’s methodology, Global CEM has run the World's 1st Customer Experience Certification workshop 61 times in 19 global cities and certified customer experience professionals from 69 countries across six continents. Learn more about the World’s 1st Customer Experience Certification >>
62nd workshop: May 13-14, Amsterdam (early bird expires by March 31). Register now >>