Member Since: 3rd Dec 2009
Sampson Lee founded Global CEM and invented PIG Strategy. You can now download his innovative CX book PIG Strategy: Make Customer Centricity Obsolete and Start a Resource Revolution (142 pages simplified version) for FREE.
With content developed based on Lee's invention, Global CEM has run the world’s first CX certification program in 19 international cities since 2006. PIG Strategy was first licensed in Belgium and the Netherlands.