LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryIndustry news
CX Leader of the Year
Blog
Subscribe to Newsletter
sarathcp
sarath cp
Member Since: 1st Dec 2017
Blogger
Twitter
LinkedIn
Website

Sarath C P is a Digital Strategist at Eqvista - the advanced cap table management platform. 

sarathcp
Digital Strategist
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
18th Jun 2020

5 best practices for ecommerce customer service

With one click, status update, or blog post, people can now reach thousands of people right away. Now, customers are quite aware of the...
Blog
27th May 2020

5 ways chatbots improve customer service

Chatbots are revolutionizing the interaction between the customers and representatives in a great manner. Though it has been said that...
Blog
13th May 2020

4 tips for hiring customer service staff

Hiring the right customer service employee for your startup is just like having a great business idea to start. After all, when a startup...
Blog
1st May 2020

5 Customer Service Trends to Watch in 2020

It has been witnessed that every day new customer service trends seem to emerge. To cope with the latest technology and their trends to...
Blog
17th Apr 2020

5 effective customer service tips during Covid 19

It would be an understatement if I will say that we live in an interesting time zone. Quarantined for 14 days, if we came out positive, no...
Blog
30th Mar 2020

Top 6 ways to boost digital customer service

With the rise in technology and global exposure, everything has become online. By sitting at your coach, you can order groceries, clothes,...
Blog

Most read this week

How to build trust through digital CX

Amy Scot
Amy Scott
Loyalty
1st Mar 2021
handshake

Trending

How to build trust through digital CX

Amy Scot
Amy Scott
Loyalty
1st Mar 2021

It's time to change how we talk about CX

Jeannie Walters
Jeannie Walters
Engagement
4th Mar 2021

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2021 Sift
Sift