Over the last 20 years, Shawn Phillips has improved customer and employee journeys while implementing strategic software solutions at companies such as American Eagle, BlueCross/BlueShield, and Roots Canada. He’s skilled at pushing meaningful conversations that get to the heart of a business problem and uncovering data-supported solutions that achieve the client’s strategic vision. Shawn has a keen understanding of how to prioritize resources and strategy to deliver projects on time and within budget.