Shep Hyken
Member Since: 28th Nov 2015
13th Jul 2012
The five greatest customer service quotes - and what they should teach you
Shep Hyken shares a few of his favourite quotes on customer service – valuable reminders for creating the best customer experience. In...
Management
20th Apr 2012
How to become a customer experience legend in three months
Customer experience guru Shep Hyken explains what Simplicity Sofas has done to put it amongst the customer experience greats - and what we...
Management