LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Simon Preece
Simon Preece
Member Since: 14th Dec 2009
Twitter
LinkedIn
Website
Simon Preece
Founder, SLP Consulting
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
21st Jun 2018

Forget social media marketing - it's time for a 'Total Social Media Care’ philosophy

What is a ‘Total Social Media Care’ philosophy? Why can it be more effective than social media marketing? And how can you implement the...
Technology
11th Jan 2016

How will social technologies impact business in 2016?

It's time for a little social business future gazing, examining the changes in the world of social media and how they’ll impact the setup...
Channels
23rd Jan 2015

Why brands must get more from YouTube - and how they can do it

With Cisco research indicating that video is expected to account for 69% of all web traffic by 2017, it's little surprise that marketers...
Management

Most read this week

Channels
12th Feb 2019

How brands are improving CX with proactive service

by
Adrian Swinscoe
Doorbell proactive service

Trending

Channels
12th Feb 2019

How brands are improving CX with proactive service

by
Adrian Swinscoe
Engagement
26th Sep 2023

The future of CX is intelligent adaptive messaging

by
Ken Rapp

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift