LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Simon Preece
Simon Preece
Member Since: 14th Dec 2009
Twitter
LinkedIn
Website
Simon Preece
Founder, SLP Consulting
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
21st Jun 2018

Forget social media marketing - it's time for a 'Total Social Media Care’ philosophy

What is a ‘Total Social Media Care’ philosophy? Why can it be more effective than social media marketing? And how can you implement the...
Technology
11th Jan 2016

How will social technologies impact business in 2016?

It's time for a little social business future gazing, examining the changes in the world of social media and how they’ll impact the setup...
Channels
23rd Jan 2015

Why brands must get more from YouTube - and how they can do it

With Cisco research indicating that video is expected to account for 69% of all web traffic by 2017, it's little surprise that marketers...
Management

Most read this week

CRM
12th May 2022

SAP Sapphire 2022: Why is CX being sidelined?

by
Paul Greenberg and Brent Leary
sapphire

Trending

CRM
12th May 2022

SAP Sapphire 2022: Why is CX being sidelined?

by
Paul Greenberg and Brent Leary
Voice of the Customer
19th May 2022

LIVE SESSION: How are VoC programmes evolving?

by
Neil Davey
Engagement
9th May 2022

How to respond to complaints about your prices

by
Colin Shaw
Any Answers comment Icon 1

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift