LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Martin Smith
Member Since: 5th Jul 2004
Martin Smith
IT consultant
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
12th Nov 2012

SoLoMo marketing: Bad buzzword, big opportunity, but how?

SoLoMo – What is it? What brands are doing it well? How do you do it? Martin Smith gives the lowdown. So we’re agreed. ‘SoLoMo’ is a...
Strategy

Most read this week

Loyalty
5th Jun 2023

Why do senior CX positions lack diversity?

by
Rachel Williams
Any Answers comment Icon 1
An empty office desk

Trending

Loyalty
5th Jun 2023

Why do senior CX positions lack diversity?

by
Rachel Williams
Any Answers comment Icon 1
Loyalty
1st Jun 2023

Elevating LGBTQ+ customer and employee experiences

by
Meg Coates
Any Answers comment Icon 1
Management
30th Mar 2023

Cultivating change resilience: Part three

by
Lior Arussy and Ed Murphy

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift