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Stephan Thun
Member Since: 28th Nov 2015
Stephan Thun
President & Managing Director InMoment
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1st Jun 2022
Three things you can do right now to foster a more inclusive CX
Diversity and inclusion initiatives have become front and centre for many organisations in recent years. It’s important for brands to...
Engagement
11th Dec 2014
Theorising the pursuit of loyalty in the age of the customer
In a world of more and more choice and less and less differentiation, customer promiscuity has increased significantly. As Youngme Moon,...
Loyalty
