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Stephan Thun
Thun
Member Since: 28th Nov 2015
Stephan Thun
President & Managing Director InMoment
  • Articles
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1st Jun 2022

Three things you can do right now to foster a more inclusive CX

Diversity and inclusion initiatives have become front and centre for many organisations in recent years. It’s important for brands to...
Engagement
11th Dec 2014

Theorising the pursuit of loyalty in the age of the customer

In a world of more and more choice and less and less differentiation, customer promiscuity has increased significantly. As Youngme Moon,...
Loyalty

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