Steve DiGioia

Member Since: 22nd Aug 2016
A 20+ year hospitality veteran, customer service trainer, coach, author & speaker and known as the "go-to guy", Steve is the author of “Earn More Tips On Your Very Next Shift…Even If You’re a Bad Waiter” and a featured contributor to many of the hospitality & customer service industry's leading publications.
A Brooklyn New York native, now residing in New Jersey, Steve continues his original customer service, leadership and management-based writings on his popular blog.
Customer Service Trainer/Coach, Author & Speaker [email protected]
12th Aug 2020
Why training your service staff isn't improving customer experience
Ah, the ever-present argument about the proper training of your employees…well, you’ll get no argument from me. Training is the key to a...
Management