Steven Walden

Member Since: 9th May 2016
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Steven Walden is Managing Director (UK and EMEA) for world leading customer experience and culture agency Strativity, now part of Lieberman Research Worldwide. Author of Customer Experience Management rebooted and speaker in CX, he specialises in outside-in approaches (co-creation, voice of customer using unstructured data).
Managing Director (UK and EMEA) Strativity Group, LLC
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