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SusannahR
Member Since: 21st Dec 2010
Blogger
SusannahR
Marketing Director mplsystems
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26th Nov 2012

Cloud Contact, is it Right for your Business?

For many organisations there is an increasing push to move more and more systems into the Cloud. But is this right for the contact centre,...
Blog
13th Nov 2012

Put the customer in charge

Strange though it may seem to anyone under the age of 40 but, not so long ago, petrol pumps in the UK were manned. You weren’t trusted to...
Blog
7th Nov 2012

What to do when apps go wrong

In June Apple announced that there has now been more than 30 billion downloads from its app store. The Android market is fast catching up...
Blog
27th Jun 2012

A Mobile App for Everything

There are few things you can’t now do through a mobile app. No time to do your weekly shop? Not a problem – just use an app to build your...
Blog
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