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TedMico
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Member Since: 16th Jun 2020
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Ted Mico is the co-founder/CEO of Thankful, the leading AI customer service platform for ecommerce brands. Ted has been at the forefront of digital disruption for over 25 years, including roles as COO of computer vision innovator Mirriad and EVP at Interscope where he was part of a four-man team that launched Beats By Dre. 

TedMico
CEO Thankful
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24th Jul 2020

Repetitive stress injuries in customer service

Customer service representatives spend nearly 90% of their time repeating answers to the same questions and helping customers with the same...
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