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Tiffany Carpenter
Member Since: 21st Feb 2019
Blogger
Tiffany Carpenter
Head of Customer Intelligence SAS UK & Ireland
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20th Oct 2020
How COVID-19 has put the customer into disruption
Companies have been talking about disruption for years. The word appears in every other top-level business meeting… yet the revolution hasn...
Blog
21st Feb 2019
How AI is writing the future of CX
Customer experience (CX) is one of the areas of business that has been most comprehensively changed by digitisation over the years. Since...
Blog
