Member Since: 28th Nov 2015
25th May 2015
The 10 basic tenets of customer service: Are you missing any?
Great customer service is not always easy to deliver but has a huge impact on an organisation’s success. Customers need to feel respected...Management
2nd Mar 2015
The 10 commandments of customer service
2014 saw some of the best and worst examples of customer service as brands struggled to distinguish themselves in a crowded market. Here...Management