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Tony Bodoh
Member Since: 12th Jul 2016
Tony Bodoh
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14th Jul 2017
Seven steps to transform your customer experience micro-moments in 30 days
In a previous article , Tony Bodoh defined 'micro-moments' and explained how an understanding of them could transform customer experience...
Engagement
20th Jun 2017
What are micro-moments and how are they transforming the customer experience?
Customer journeys and customer touch points are important at the macro level, but buying decisions are made pre-consciously in the micro-...
Engagement
