Login
Sign up
Subscribe to Newsletter
Search
Search
Menu
Marketing
Strategy
Technology
Data
Sales
Sales performance
CRM
Ecommerce
Service
Management
Contact centres
Channels
Customer Experience
Engagement
Loyalty
Voice of the Customer
Resources
Whitepapers & research
Webinars
Podcasts
Glossary
Industry news
CX Leader of the Year
Blog
Search
Search
Subscribe to Newsletter
Tony Bodoh
Member Since: 12th Jul 2016
Tony Bodoh
Articles
Blog posts
Discussions
Discussion replies
Comments
14th Jul 2017
Seven steps to transform your customer experience micro-moments in 30 days
In a previous article , Tony Bodoh defined 'micro-moments' and explained how an understanding of them could transform customer experience...
Engagement
20th Jun 2017
What are micro-moments and how are they transforming the customer experience?
Customer journeys and customer touch points are important at the macro level, but buying decisions are made pre-consciously in the micro-...
Engagement
