Member Since: 4th Mar 2011
Thomas helps organisations of different industries and sizes to unlock their potential through digital transformation initiatives using a Think Big - Act Small approach. He is a long standing CRM practitioner. Coming from the technology side, Thomas has the ability to translate business needs into technology solutions that add value.
Being a goals and results oriented executive, entrepreneur and consultant with more than 20 years of leadership experience in the software industry, consulting and in the armed forces Thomas is a recognised thought leader of his domain.
In his successful leadership positions and consulting engagements he has initiated, designed and implemented transformational change and delivered mission critical systems.
He is an expert in distributed software development and the introduction and application of agile development methods in enterprise scale projects. He has led development, Quality Assurance, and consulting organizations with a combination of being hands-on and empowering his teams.
Consultant, Analyst, Advisor, Solution Architect aheadCRM / Epikonic
12th May 2023
The following article is an excerpt of a White Paper by Customerization ’s Kira Tchernikovsky . Kira is the co-founder and CMO of this...Blog
27th May 2021
A short while ago the CRMKonvos team had the opportunity to invite Frank Tjaben of SugarCRM into our living rooms or home offices for a...Blog
23rd Mar 2021
Work from Anywhere needs the right culture and the right tools The pandemic has taught us through the past year that it becomes urgent for...Blog
2nd Mar 2021
Abraham Lincoln reportedly said “Don't worry when you are not recognized, but strive to be worthy of recognition.” I am wondering how this...Blog
6th Mar 2017
2016 was predicted to be the year of conversational commerce , and I’d say that this prediction largely held true. Conversational...Blog
28th Apr 2016
A brief while ago I had a talk with Ian Hodge, a very established Australia based consultant. One of the topics we talked about was what...Blog
12th Dec 2011
Inspired by a blog post by Dr. Harish Kotadia I started to rethink about what the real key success factors for a social CRM strategy are...Blog
25th Aug 2011
We recently read Peter Shankman’s raving experience report about Morton’s Steak Houses where essentially the management of the restaurant...Blog
16th Aug 2011
I have spent the last week talking about CRM and SCRM to three retail companies. They cover different, although overlapping ranges and are...Blog