LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
UrbanAirship
Emily Buckman, Global Strategic Consultant at Urban Airship
Member Since: 9th Feb 2017
Blogger
LinkedIn

Emily Buckman is a global strategic consultant at Urban Airship, responsible for working with clients to develop digital marketing strategies to address their business objectives.

An evangelist for omni-channel customer experience, Emily has held senior roles at Samsung in customer engagement, most recently as UK Head of CRM and Data, driving consumer retention through digital platforms. Emily also held marketing leadership roles at Telefonica Digital, BSkyB (growing SkyGo’s user base) and has worked with major UK retail brands including Nandos, O2 Arena, The Body Shop and River Island to leverage mobile data for targeted engagement.

Emily holds a B.A. Honours in European Marketing and Languages from Roehampton University and received a CAM Diploma in Marketing Communications/Advanced Online Marketing from the Chartered Institute of Marketing

UrbanAirship
Global Strategic Consultant Urban Airship
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments

My discussion replies

This user has not written any replies yet.

Most read this week

Ecommerce
1st Jul 2022

Will Amazon have a customer experience crisis?

by
Rhys Fisher
Any Answers comment Icon 1
Amazon staffing crisis

Trending

Ecommerce
1st Jul 2022

Will Amazon have a customer experience crisis?

by
Rhys Fisher
Any Answers comment Icon 1
Engagement
4th Jul 2022

Can a degree add credibility to CX certification?

by
Rhys Fisher
Any Answers comment Icon 1
Engagement
5th Jul 2022

Customer experience lessons from Atlantis The Palm

by
Steven Van Belleghem

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift