Login
Sign up
Subscribe to Newsletter
Search
Search
Menu
Marketing
Strategy
Technology
Data
Sales
Sales performance
CRM
Ecommerce
Service
Management
Contact centres
Channels
Customer Experience
Engagement
Loyalty
Voice of the Customer
Resources
Whitepapers & research
Webinars
Podcasts
Glossary
Brand news
CX Leader of the Year 2022
Enter 2022 award
2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Search
Search
Subscribe to Newsletter
ValurSvansson
Member Since: 21st Feb 2019
Blogger
Connect
LinkedIn
Website
ValurSvansson
Principal Consultant - Customer Op's & CX Transformation IP Integration
Blog posts
Discussions
Discussion replies
Comments
27th Mar 2019
AI in the contact centre and the impact on CX
The contact centre is often the first port of call for customers. As the voice of a brand, it is essential that this stage of a customer’s...
Blog