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ValurSvansson
Valur Svansson, IPI
Member Since: 21st Feb 2019
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ValurSvansson
Principal Consultant - Customer Op's & CX Transformation IP Integration
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27th Mar 2019

AI in the contact centre and the impact on CX

The contact centre is often the first port of call for customers. As the voice of a brand, it is essential that this stage of a customer’s...
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