Further to this - as an ecommerce business as well we would need to keep details also for keeping financial records for 7 years. In this time we would not be contacting them, it's only held for accounting purposes as required by HMRC. Be good to have your thoughts on how to put this to a customer in a customer friendly way!
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Interesting point. It would be good to hear more on this - if we do need to provide any 'proof' of what has been deleted.
Hi Neil,
Further to this - as an ecommerce business as well we would need to keep details also for keeping financial records for 7 years. In this time we would not be contacting them, it's only held for accounting purposes as required by HMRC. Be good to have your thoughts on how to put this to a customer in a customer friendly way!