I think we all know that when the 'CRM market' is referred to, it implies the products and sevices that can be purchased in this arena, rather than the concept itself. Especially when taken in the context of this particular article, Bob. But we know what you mean...
I have no particular strong thoughts about Apple, although I think the iPod is a work of genius as is the hype they've whipped up around their iPod products. I certainly wouldn't swap my iPod for a competitor's MP3 player, even if it had better features, memory etc (yes, I'm a typical sucker for the hype!)
However, I did find your article a very enjoyable read and I hope that other members take it in the spirit in which it is meant and not too personally.
And do let us know if you convert back to being an Apple user. I know you mention them a lot in your writing and I think it will actually take more than this to tear you away from your iBook!
My answers
Point taken but the photo made me smile. Thought it should have a caption along the lines of "Watch out - He's behind you!!"
I think we all know that when the 'CRM market' is referred to, it implies the products and sevices that can be purchased in this arena, rather than the concept itself. Especially when taken in the context of this particular article, Bob. But we know what you mean...
Stuart
I have no particular strong thoughts about Apple, although I think the iPod is a work of genius as is the hype they've whipped up around their iPod products. I certainly wouldn't swap my iPod for a competitor's MP3 player, even if it had better features, memory etc (yes, I'm a typical sucker for the hype!)
However, I did find your article a very enjoyable read and I hope that other members take it in the spirit in which it is meant and not too personally.
And do let us know if you convert back to being an Apple user. I know you mention them a lot in your writing and I think it will actually take more than this to tear you away from your iBook!