Wim Rampen

Member Since: 26th Feb 2014
Chief Marketing Officer CX Company
15th Nov 2017
Chatbot lessons from T-Mobile, Robeco and more
MyCustomer is hosting a breakfast briefing masterclass on the topic of chatbots, in collaboration with CX Company on November 30 in London...
Channels
2nd Nov 2017
Drop the BS from AI: Four irrefutable facts about intelligent chatbots
We are investing substantial time and effort to helping people better understand the hype around AI and conversational technologies such as...
Channels
5th Jul 2010
Wim Rampen: The future of marketing - understanding value co-creation
In the second article in his series, Wim Rampen explains the concept of value co-creation and its role in the future of marketing. This is...
Voice of the Customer
24th Jun 2010
Wim Rampen: The future of marketing - changing the game and playing field
How can Service Dominant Logic and its "value in use" mindset be helpful to rethink your marketing goals and approaches? This is the first...
Strategy