zahidfarooqui

Member Since: 13th Apr 2020
Blogger
Zahid is a part of the core marketing and managing team at SoGoSurvey. His expertise in modern consumer psychology has helped the team gain exceptional insights and create a CX oriented strategy that resonates with customers. This has helped the team engage with customers better, leading to increased loyalty and retention across the board. Penning down his learnings, Zahid is now sharing his insights to help more brands grow by optimizing their customer-focused approach.
Director of Enterprise Solutions - APAC & Europe SoGoSurvey
12th May 2021
The year of the great pause, and simultaneously, the year of rapid CX acceleration – 2020 transformed the way business was done. Customer...
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