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zahidfarooqui
Zahid Farooqui
Member Since: 13th Apr 2020
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Zahid is a part of the core marketing and managing team at SoGoSurvey. His expertise in modern consumer psychology has helped the team gain exceptional insights and create a CX oriented strategy that resonates with customers. This has helped the team engage with customers better, leading to increased loyalty and retention across the board. Penning down his learnings, Zahid is now sharing his insights to help more brands grow by optimizing their customer-focused approach.

zahidfarooqui
Director of Enterprise Solutions - APAC & Europe SoGoSurvey
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12th May 2021

How 2021 will transform customer experience

The year of the great pause, and simultaneously, the year of rapid CX acceleration – 2020 transformed the way business was done. Customer...
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