Standing out among a competitive industry like insurance is a challenge. The solution lies in offering a streamlined, intuitive customer experience. Insurers must understand how to effectively serve their customers while keeping costs low to be competitive. This is why self-service options are increasingly in demand.
When an insurance customer self-services, they handle specific transactions without an employee or agent’s help. For instance, the customer might pay a bill online or add a vehicle to their car insurance using your website. So what do insurance providers need to know about the successful deployment of self-service tools?
Download this whitepaper to find out more about the four benefits to self-service.
With our success, the development of innovative technologies and investment in communities, we want to help people reach their potential to serve others.
Liferay develops software that enables businesses of all sizes to realize a consistent digital experience across the Web, mobile devices and the Internet of Things.
Download this Whitepaper
Share a few of your details to download your copy