A practitioner’s guide to sustainable CX in the contact centre
At Vonage, we’ve given the subject of CX a lot of thought and we’ve developed this guide to help you with your CX initiatives in the contact centre. Designed for the practitioner, you’ll find out what’s critical to delivering a great experience and how you can deliver it by focusing on a few key elements. We’ve also included examples and videos highlighting how businesses have used the Vonage Contact Center to digitally transform and dramatically improve CX.
Vonage is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications...
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