This whitepaper focuses on exploring successful and effective insights so that you can avoid the most common pitfalls in implementing AI into the contact centre. Be that a chatbot, VA, or other automated channels.
IFS enterprise software helps customers around the world who manage service-focused operations, maintain assets and manufacture & distribute goods. IFS Applications enables companies to swiftly respond to changing markets and utilise resources to enhance their business performance gaining competitive advantage. IFS’s products are user...
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