By 2020, over 80% of businesses in the UK are expected to have a chatbot solution. However, brands are still facing challenges when it comes to delivering full value from their chatbots and other AI solutions.
To find out more, we spoke to a range of industry experts including early chatbot adopters to capture key trends and insights.
If you’re considering using artificial intelligence to make your business more efficient, this is your guide to how, when and why to introduce chatbot technology.
CX Company enables your organisation to design and deliver automated, intelligent and personalised conversations in each step of the customer journey. Across every digital channel and device. Conversations that drive an improved customer experience, increased self-service rates and higher conversions. Helping your customers to get their jobs...
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