This executive primer tells you everything you should know about chatbots for customer engagement.
What’s inside:
- Chatbots 101: What they are, why you need them and what the drivers are for deployment.
- An explanation of the different types of chatbots in the market today and how to find the best one for your organisation.
- Pitfalls, perils, and best practices when it comes to implementing a chatbot (with real world examples).
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