Could your best contact centre agent be a chatbot?

In association with

This executive primer tells you everything you should know about chatbots for customer engagement. 

What’s inside:

  • Chatbots 101: What they are, why you need them and what the drivers are for deployment.
  • An explanation of the different types of chatbots in the market today and how to find the best one for your organisation.
  • Pitfalls, perils, and best practices when it comes to implementing a chatbot (with real world examples).
tin robots

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