8th Dec 2022

CX Leader of the Year 2022: 20 customer experience trailblazers

A celebration of the 20 customer experience practitioners propelling the profession forward in 2022.
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The 2022 CX Leader of the Year award was the most successful yet, with over 150 entrants from 20+ countries and an incredibly high calibre of entrant.

With the shortlisted finalists and overall winner now officially announced, this winners' book is a showcase of the achievements of the 20 finalists from this year's award, including a summary of all of the award winners - the insight award, employee experience award, culture award and technology award... and not to forget the ultimate CX Leader of the Year 2022 award!

Also included in this book are editorials from some of the CX Leader of the Year judges exploring common themes and trends. 

What you'll learn

  • Which customer experience professionals were voted the world’s best in 2022
  • How CX leadership is changing
  • Why the current crop of CX leaders point the way for the profession
  • A summary of the achievements of all this year's finalists

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CX trailblazers

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