We like to think we’re capable of making purely logical decisions—but we’d be lying to ourselves. Studies show that many of our decisions are greatly influenced by emotion. However, human emotions are complex, fleeting, and context-sensitive. Have no fear.
In this eBook, we’ll demonstrate how to better connect with customers using algorithms that identify the underlying emotions in text and speech and convert those insights into action.
In the always on, omnichannel world in which we live designing, building and operating captivating experiences across every channel, every interaction, every day – that’s not so simple.
We have built our business to strengthen the crucial relationship between brands and customers.
Our integrated Humanify Customer Engagement as a...
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