14th Dec 2015

How a focus on customer loyalty delivers financial gains

In association with:
Access now

This eBook offers practical advice on how to document the bottom-line value of your customer experience program.

You will learn:

  • The facts about the link between increasing Net Promoter Scores and profitable growth
  • How companies in a range of industries have quantified the impact of Net Promoter
  • A framework for quantifying the financial gains driven by your programme
Tags:
Satmetrix

With more than a decade of practical experience and best practices research built-in to our products and services, Satmetrix delivers customer experience management success.

Satmetrix not only helps organizations manage the customer experience, but also transforms the way they do it. Our software draws on more than a decade of practical,...

Read more from Satmetrix

Download this Whitepaper

satmetrix-front-cover

Share a few of your details to download your copy

First Name *
Last Name *
Company *
Phone Number *
Newsletters

By submitting this form you agree to our terms and conditions