How to create a customer service funnel
Building a state-of-the-art customer service strategy with automation and human touch.
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How do you create a good customer service experience when customers have so many different channels to reach you on and for your service teams to manage? You use a customer service funnel! Learn about the customer service funnel framework, and how to build this state-of-the-art customer service strategy that includes both automation and a human touch.
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Solvemate enables brands to deliver quality customer service through meaningful conversations.
Their customer service automation platform is powered by smart conversational AI that allows companies to create highly personalised chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can...
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