12th May 2022

How to create a customer service funnel

Building a state-of-the-art customer service strategy with automation and human touch.
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How do you create a good customer service experience when customers have so many different channels to reach you on and for your service teams to manage? You use a customer service funnel! Learn about the customer service funnel framework, and how to build this state-of-the-art customer service strategy that includes both automation and a human touch.

Download this guide to learn:

  • How to use the customer service funnel framework to incorporate all your channel and create the best experience
  • How automation with chatbots will help you both scale your customer service experience and improve the quality of your service to drive customer loyalty

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