When shopping online, consumers look for recommended merchants they can trust. Online reviews create trust and transparency around your organisation and increase loyalty among your customers - as well as attracting new customers. We’ve put together an eGuide looking at the real value of online reviews, including:
- The power of personalisation and incentives
- Trust-building in the buying process
- How reviews help your team increase its focus on customer service
Learn how you can use online reviews to build trust in your business.