If you do not lead the change, the changes will lead you.
Digital leaders have realised that the key to success is to stay on top of the change. They want to be the ones making the changes happen, instead of letting change happen to them. This is how they forge a new path forward - despite the complex environment of their enterprises and the uncertainty of these post-pandemic times.
Webtown has delivered 200 digital projects for enterprises across Europe, and they have met lots of innovative digital leaders on our journey. They learned how to use customer centricity as a tool to make changes happen in the enterprise. Download their 6-step framework for how to drive change in the name of the customer.